State Farm® Insurance Agent Jerry Ramsey

"Zach was great! Very professional and genuine. I called for information on my options for coverage. He was very knowledgeable and patient. I would recommend Zach for any of your insurance needs, he will make sure you’re taken care of and have the best policy for yourself. 10/10 recommend"

"Tara is State Farm is amazing. The whole office is so helpful and kind. Definitely let them give u a quote if you're looking for insurance. Jerry their agent is so kind and helpful."

"Always friendly. They saved me so much money with my insurance plan and let's me know if something new that might interest me. Thank you all so much."

"Zach Henry did a great job helping us with life ,home and car insurance. The customer service was unbelievable for these days..The best of the best!!"

"Zach H was extremely helpful. Best insurance company and best rate"

"Zach Henry helped me tremendously! I couldn’t have asked for anyone better. He always put me and my family first and didn’t push anything on us. I tell everyone I know about you guys! I’ll be with State Farm for life just based off the customer service I’ve received so far."

"This place is awesome. Zach Henry is my agent and saved me a lot of money by switching. Great customer service and great people."

"Zach helped with my Auto policy. Amazingly helpful and full of knowledge. Extremely easy to get started and insured. I highly recommend"

"Great communication and very friendly, ask for Zach!"

"Amazing customer service! It’s why I am with them! Ask for Zach and you won’t be disappointed!"

"I have been with State Farm for years now because of the amazing customer service and rates. My agent, Tara Ramsey, is the friendliest, most helpful agent I have ever had. She is attentive to my needs and always provides the best service. You want to have an agent you can trust, especially with something as serious as insurance, and that’s definitely what I have. So grateful for the Ramsey family and everything they do for me. Thanks guys!"

"I have been with Statefarm Insurance most of my 30 years of driving. I have saved so much money with them, because their pricing is so reasonable, compared to all others I've had. I saved even more when I bundled my policies, and utilized drive safe and save, too. You cannot beat their service and expertise. They are quick and efficient, friendly and cutteous too! They may not always be perfect, but they are the best insurance company I have ever had! When I moved to Asheville, in August of 2023, I needed,to transfer insirance agents. I decided to switch from the Statefarm office where I'm originally from, in Pennsylvania, to Jerry Ramsey's office in Candler. When I came to the office, I had no appointment scheduled, Tara greeted me and my daughter right away! She is the sweetest person, and very easy going! She kindly invited us to come into her office, so she could help us. With ease, Tara quickly insured us both in North Carolina, she was so helpful and courteous to us. We were really impressed with her kindhearted personality! She made us feel so welcome! Tara, went above and beyond to make us feel so welcome to Asheville that day, I won't forget that! We did not have the best of luck when we first arrived here, but I'm so glad I chose this office to insure us. That was good luck! Tara is always the same to me, she hasn't changed, she's wonderful! Deb, is great too! She has also been kind and helpful to us when we needed it. I highly reccomend this office and Statefarm, of course!"

"Real nice and friendly people to work with I've been with them a while now and a reasonable rates."

"I added a new vehicle to my policy in June. The way it was write up I was way over charged. It was over $500 more. The day I got the bill I called and was assured it would be fixed. I was told to pay amount that should be the correct bill amount. So I did. Less than a week later I received another bill for the remainder. When I called back. I was told to wait a couple of days that the change should go through and the bill go away. After a few days to avoid cancelation. I was told to pay the remainder and then when it would be fixed. I would be credited back. The next bill came due and still when I called I was told to pay that bill and my credit was still coming just not yet. Yet again another month went by and another bill came due. Once again I was assured again. That the credit was coming. So I paid it. Then the next month my bill went up. This time I called. Then I stopped by. This time I was told that I wasn't over charged. One of the ladies had passed it to the manager and she told me she showed it to Jerry himself and that I wasn't over billed. I paid that bill and went home to go through all the billing again. This was on a Friday. The following week I stopped in with the paper and the math done to prove that I was over charged. Then when I called to check on it. Within an hour I was told billing was contacted and I'll get my $500+ credit within 3 to 5 days. I changed insurance and went in to cancel and was told that I'd get a check for the overage/credit. Now it has been 3 weeks. Guess what? Nothing! Except that I got a cancel notice if I didn't pay another bill. Without a doubt they are crooks. I have the paperwork that shows it. I was played with. They stole my money. My money was used for part of that new pavement they just put in. DO NOT TAKE YOUR BUSINESS THERE. DO YOURSELF A FAVOR. STAY AWAY. I am sure this review will be spun in someway to get you to believe they are the victim. This is exactly what happened to me. I am only telling the truth. I had insurance with them for many years. Scams!"

"The women in this office are very rude. They are not helpful They dont even have the Dmv location fax numbers nor are they helpful enough to look it up for you if you are out of town . Will never use state farm again . There not a good neighbor and they screw you over if your car gets totalled . Worst insurance company around"

"Great! I’m very satisfied. Thank you!"

"I stopped by their office this morning. Everyone was super friendly. Thank you for the hospitality!"

"Very helpful when I bought my car and needed insurance that day"

"I made an appointment at a certain time, and I asked if I could come early. It was OK. Thanks."

"Very helpful staff, including Jerry himself answering the phone and jumping in when staff was tied up. We have homeowners and two auto coverages and have been pleased with the coverage, the cost and especially the service and responsiveness."

"Most friendly insurance company ive ever been with. Also when they say road side asstiance is there if you need it they mean it . most companys you can only use each asstiance a couple times in certain amount of timd not state farm we had tonuse road side asstiance at least 8 times in 2 weeks and everytime they was right there helping getting the job done with no problems. Thsnk yall so much ."

"Great place to get insurance great service always helpful Pam is always the best would let anyone know if you want warm helpful kind service in person or on phone go there"

"Very attentive to my needs"

"I have been insured through State Farm for around 35 yrs and most of those years has been with Jerry Ramsey's agency. He, Tara and Debbie have been like family to me and have ALWAYS kept my best interests in the forefront. I highly recommend them."

"Friendly and efficient transaction"